24-Hour Hour Hotline 13806119701
24-Hour Hour Hotline 13806119701
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Fengri Powder focuses on pre-sales and after-sales services for customers, providing users with satisfactory solutions, high-quality products, and perfect after-sales.
Optimized solution design : We communicate patiently with users, understand the actual needs of users, and provide users with design solutions ...
Long-term protection of accessories : We guarantee to provide users with spare parts services for at least 10 years to avoid the aging of equipment components. Equipment idle ...
Equipment upgrade and reconstruction : We fully take into account the new needs of users in the process of enterprise development, such as production capacity and energy saving, we provide you with new transformation plans to save your money ...
Operation training service : equipment delivery At the time, we provide your employees with comprehensive equipment use, maintenance, and simple maintenance training services, and provide written documents to avoid staff turnover caused by equipment downtime ...
Incoming material testing service : we have a complete material testing center, welcome new and old Users provide on-site samples of various materials ...

Fengri powder service process:
1. Pre-sales: 
establish customer files, get in touch with customers, introduce the technology and equipment of the factory, understand customer needs, recommend corresponding equipment, and implement Samples and related technical preparation, perfect technical parameters.
2. On sale:
Provide relevant drawings and technical data of the user, coordinate the installation and construction of the user's equipment, and inform the user of the production speed and quality. Ensure that user engineering progress is synchronized with equipment manufacturing. Handle emergencies and maintain good communication with users.
3. After-sales:
① Send staff to the user to guide the installation, responsible for commissioning until delivery.
② Responsible for the operation and maintenance skills training of the relevant personnel of the user.
③Provide spare parts for long-term high quality and competitive price.
④The warranty period of the equipment is one year. Within one year after the acceptance, the equipment is damaged due to the quality of the equipment itself. It is responsible for free maintenance. If the failure is caused by improper operation, it will be charged the cost of the cost, and 48 hours of service maintenance will be carried out. The user's question must be answered within 24 hours. If it cannot be resolved on the phone, then rush to the user's site to solve the problem within the next 24 hours.
4. Basic flow chart of service

Zheng Lu Zhen Jiao Xi Shun Bei Cun, Tianning District, Changzhou City, Jiangsu Province
13806119701 ( Mr Gu )
fr@frdryer.com  2228660958@qq.com
©2020  Changzhou fengri powder equipment Co., Ltd.